Charu Bhatia, Senior News Editor, Business Remedies, in conversation with Dr. Puneet Goyal, Founder of Renova Skin Laser and Hair Clinic
In an era where skin and hair health have become integral to confidence and overall well-being, Dr. Puneet Goyal has emerged as a pioneer in Rajasthan’s dermatology landscape. As the founder of Renova Skin Laser and Hair Clinic in Mansarover, Jaipur, he was among the first to introduce advanced laser technology in the state, at a time when aesthetic dermatology was still in its infancy. With a strong academic foundation and years of clinical experience in reputed hospitals, Dr. Goyal has consistently combined medical precision with technological innovation. In this candid conversation, he reflects on his journey, challenges, evolving beauty standards and his vision for the future of dermatology.
Question: You have opened Renova Skin Laser and Hair Clinic in Mansarover, Jaipur. Please tell us about your journey so far.
Answer: My journey in medicine has been shaped by discipline, mobility and a constant desire to learn. I completed my schooling across 
different cities. I began at Military School in Dholpur, later moved to Pilani, and eventually pursued MBBS from RNT Medical College, Udaipur. My passion for specialization led me to Ahmedabad, where I completed my MD. Each institution and city contributed to my clinical foundation and broadened my understanding of patient care.
Before establishing Renova, I worked as a consultant with reputed hospitals such as Fortis and Cocoon, where I gained extensive hands-on experience in dermatology and aesthetic procedures. At that time, skin and hair were not viewed as priority medical concerns. Dermatology was still emerging as a specialized, technology-driven field. In 2004, when we introduced advanced laser technology at Renova, it was a pioneering step, we became the first clinic in Rajasthan to use lasers for dermatological procedures. Opening a three-storey dedicated skin and hair clinic was considered unconventional and even unnecessary. However, with growing awareness and lifestyle changes, dermatology has now become mainstream, and people recognize skin and hair health as an essential part of overall well-being.
Question: Why do you think skin and hair were not given much attention earlier, and what are the concerning matters related to dermatology today?
Answer: Historically, dermatology was underestimated because people were less aware of the scientific and medical depth involved in the field. Today, however, the scenario has changed. Interestingly, top rankers in postgraduate medical examinations often choose Dermatology or Radiology.
The scope of dermatology is vast, it includes chronic conditions like vitiligo, psoriasis, acne, pigmentation disorders, skin cancers, cosmetic corrections, laser surgeries, tattoo removal and much more. Despite this expansion, one major concern is the lack of adequately trained dermatologists. At the same time, unqualified individuals often present themselves as “hair experts” or “skin specialists.” Dermatology requires years of rigorous study, research and clinical exposure. It is vital for patients to identify qualified professionals and avoid falling prey to misinformation or unscientific treatments.
Question: How do you see the role of a dermatologist and hair specialist in modern times?
Answer: In today’s digital and image-conscious world, appearance plays a significant role in self-esteem and social interactions. Social media trends, beauty standards and constant visual exposure have amplified the desire for flawless skin and healthy hair. This has expanded the dermatologist’s role beyond disease management to include aesthetic enhancement and preventive care.
In metropolitan cities, dermatology has evolved into multiple sub-specialties. Some practitioners focus exclusively on anti-ageing therapies, others on hair transplantation, paediatric dermatology or cosmetic dermatology. This diversification reflects both scientific progress and patient demand.
Question: How is Renova Clinic different from other skin and hair clinics?
Answer: Renova was built on the principle of specialization and technological excellence. As mentioned earlier, we were the first in Rajasthan to introduce laser technology for dermatological procedures. Unlike many clinics that use a single laser machine for multiple conditions, we maintain 17 to 18 different types of lasers, each designed for specific procedures. Precision and customization are key in dermatology, and technology must align with individual needs.
We also emphasize treatments that minimize dependence on medication. For instance, PRP (Platelet-Rich Plasma) therapy is widely used for hair restoration. For wrinkles and facial ageing, we offer fillers and Botox. Our services include skin tightening, laser hair removal, body contouring, fat reduction, treatment for white patches, pigmentation correction and various non-invasive cosmetic procedures. The distinguishing factor is not just equipment but clinical expertise, personalized evaluation and a commitment to delivering safe, result-oriented care.
Question: What challenges did you face while setting up the clinic?
Answer: The initial challenges were significant. The first hurdle was awareness, convincing people that skin and hair disorders require specialized infrastructure and expertise. Secondly, capital investment was substantial. Advanced machines, especially lasers, require heavy financial commitment.
Another challenge was infrastructure design. A dermatology clinic cannot function like a conventional outpatient department with just a consultation room and waiting area. Patients expect hygiene, privacy, aesthetic ambience and comfort. Creating such an environment while maintaining medical standards required careful planning.
Question: How do you see the role of AI and robotics in dermatology?
Answer: Artificial Intelligence and robotics are valuable tools, but they cannot replace clinical judgment. AI can assist in research, pattern recognition and preliminary diagnosis. It can generate probable causes based on symptoms. However, medicine is not merely data analysis.
Every patient has a unique medical history, emotional background, financial considerations and cultural beliefs. AI cannot interpret these human dimensions. It may provide a list of possible diagnoses, but it cannot design a personalized treatment plan with empathy and ethical responsibility. Technology should complement, not replace, the wisdom and experience of a trained doctor.
Question: What beauty notions prevail today, and how do they differ from earlier times?
Answer: Beauty standards have evolved dramatically. Earlier, natural features were celebrated. Icons like Madhubala or Dimple Kapadia were admired for their inherent charm. Even perceptions of masculinity have shifted, chest hair once symbolized masculinity; today, grooming trends often favour a hair-free appearance.
Currently, beauty ideals are heavily influenced by media and entertainment industries. From facial symmetry to body contouring, aesthetic modifications are common. Young individuals are increasingly seeking cosmetic procedures at earlier ages. While self-care is positive, it is important to balance aspiration with realistic expectations and medical ethics.
Question: What are some common myths regarding skin and hair health?
Answer: There are numerous misconceptions. One widespread myth is that white patches on the skin affect marriage prospects or are linked to inauspicious events. Some believe consuming sour foods causes skin diseases. Others associate certain religious events with dermatological issues.
There are also myths around treatment, for example, unnecessary fear regarding steroid use without understanding medical supervision. Many families rely on advice from unqualified practitioners or home remedies rather than consulting specialists. Some even believe skin diseases are incurable, which is scientifically incorrect. Education and awareness are essential to dispel these myths.
Question: What is your vision for the future?
Answer: My vision is not centered on expansion but excellence. Rather than opening multiple branches, I prefer to focus on maintaining high standards at Renova. Personalized attention is important to me as a founder. I do not wish to compromise quality for scale.
I aim to introduce more advanced, evidence-based treatments and adopt technology that improves diagnostic accuracy while keeping services affordable. Equally important is spreading awareness about dermatology as an essential medical specialization.
Question: What are your views on government support for this field?
Answer: Dermatology, particularly aesthetic treatments, is often perceived as non-essential. As a result, many skin conditions are excluded from government schemes and insurance coverage. This lack of recognition increases treatment costs for patients.
However, skin disorders can severely impact mental health and quality of life. Cases of depression and even suicide linked to visible skin conditions underline the seriousness of the issue. Additionally, quackery remains a major concern. Stronger regulatory measures and public awareness campaigns are necessary to protect patients.
Question: What message would you like to give aspiring medical students and patients?
Answer: To patients, I would say: do not fear skin diseases. Medical science has advanced significantly, and most conditions are treatable or manageable. Always consult a qualified dermatologist rather than relying on quacks.
To aspiring dermatologists, this is a rewarding but demanding branch. It requires patience, continuous learning and substantial investment in infrastructure and technology. Dermatology is one of the foundational pillars of medical science, and with dedication, it offers immense professional satisfaction and the opportunity to transform lives.
